NOTE: If you have access to more than one association in the Management App, you will need to search for an association in the Association Search box before you start scanning in packages.
Recognizing a Tracking Number
Some packages that come in have multiple bar codes on them. Here are a few tips to make sure you’re actually scanning in the correct bar code
- Most labels have all or some of the tracking number listed on the label numerically, so when you scan in a barcode, make sure that part of it matches. If it doesn’t match, try a different bar code. In the image below, you’ll see blue boxes around the tracking numbers. All of the below labels also say “TRK#” or “TRACKING #” in front of the number, so it is easy to find it amongst any other strings of numbers on the label.
- If you ever scan a bar code and a tracking number with underscores appear, that is NOT a tracking number. Try a different bar code.
- If you’re ever unsure, you can always go to the shipping company’s website and scan in the different barcodes in the Tracking section and see which one generates a result