NOTE: If you have access to more than one association in the Management App, you will need to search for an association in the Association Search box before you start scanning in packages.

Needs to Notify

Some Residents have chosen not to receive email or text message notifications for packages. In those situations, you will see how many packages are waiting to be picked up but the Resident hasn’t been notified yet.

  • Click on NEED TO NOTIFY
  • Click on the ID for a package
  • If you notified the resident by some method (while on the phone with them, as they walked through the lobby, added on to an email about another topic, etc), click on the Notified button under Notes.
  • Add information about how you notified them.
  • Click Create.

This package will no longer appear in the NEED TO NOTIFY section.

Packages – Needs to Notify
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