This is an Overview of your Association’s SnapHOA settings

Navigate to your Association Settings tab on the left side-bar.

This is where you can change your Association, Violations, and Work Orders settings.

Association Settings

You can edit:

  • Association Name
  • Street Address
  • Logo

Note: You must click on “Edit” before editing

Violations Settings

This is where you can edit:

  • Violation
  • Verbiage
  • Letters
  • Types

Violation

You can turn on/off

  • Map View
  • Deletion of Violations with Sent Letters
  • Internal Notes
  • Monitor & Check Next Time Action
  • Resident Responses
  • Requirement of CC&R/Rules verbiage
  • Sending a letter copy to offsite mailing address
  • Show letter Text Preview

You can edit:

  • Email Distribution Subject Line
  • Hearing Notice Days
  • Violation follow-up or questions name and email

Note: You must click on “Edit” before editing

Verbiage

You can edit:

  • Letter Pre-Verbiage
  • Tenant Included Verbiage

Letters

This is where you can edit your Association Letter Templates.

Note: Refer to “Letter Templates” under Violations for information on how to create/edit letter templates

Types

This is where you can add/edit violation types and sub-types. You can also add/edit CC&R & Rules and Regulations citations.

Note: Refer to “Violation Types – Creating/Editing” for information on how to create/edit violation types and sub-types

Work Orders

This is where you can:

  • Turn on/off Work Orders
  • Edit email notifications

Note: You must click on “Edit” before editing

 

Notes: If you mange multiple associations, you may want to go through each association’s settings and customize individually.

SnapHOA Violations – Settings: Overview
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