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Resident Search

Updating Billing Address

kdub November 16, 2016October 16, 2018 All, Billing Address, Resident Search, Residents/Owners

You may have the ability to modify the Billing Address for a unit. To do this, search for the Unit. On the Unit Information tab, click the pencil next to Billing Address in the Unit Information table. Enter in the new Billing…

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Setting/Changing Occupant Category

kdub November 16, 2016October 16, 2018 All, Occupant Category, Resident Search, Residents/Owners

You may have the ability to modify the Occupant Category for a unit. To do this, search for the Unit. On the Unit Information tab, click the pencil next to Occupant Category in the Unit Information table. Select the proper…

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Updating Resident/Co-Resident Contact Information

kdub November 16, 2016October 16, 2018 All, Resident Search, Residents/Owners

You may have the ability to update contact information for an Owner or Co-Resident. To do this, click the pencil icon to the left of their name under the list of Owners/Residents. You can also do this by selecting the…

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Adding Co-Residents

kdub November 16, 2016October 16, 2018 All, Resident Search, Residents/Owners

Your permissions may allow you to add/modify/remove Co-Residents from a Unit (Co-Residents does not include Owners – adding Owners must still be done through Escrow). To do this, search for the unit, and go to the Owners/Residents tab. On the…

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Work Orders

kdub November 16, 2016October 16, 2018 All, Association Search, Resident Search, Work Orders

On the Work Orders tab after searching for an Association or Resident you will find a list of all Work Orders for the association/unit. The default view is to show all Work Order reported within the last 30 days for…

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Violations – Multi Edit

kdub November 16, 2016January 19, 2023 All, Association Search, Resident Search, Violations

On the Violations tab, you may have the option to Multi Edit. This will allow you to update or close multiple violations at the same time. To use this feature, check the checkbox to the left of the Violations that…

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Violations – Overview

kdub November 16, 2016January 19, 2023 All, Association Search, Resident Search, Violations

On the Violations tab after searching for an Association or Resident you will find a list of all Violations for the association/unit. The default view is to show all items reported within the last 30 days for the Association view, and…

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Resident Search or Association Search

kdub November 16, 2016January 19, 2023 All, Association Search, Resident Search, Searching

Go to mgmt.actionlife.com. If you are prompted to log in, use your full Action email address and your computer password. You will then be brought to the home page of the Management App, where you need to decide whether you…

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Searching for Unit Number

Brad Perry April 15, 2016January 19, 2023 All, Resident Search, Searching

If your property has Unit Numbers associated with their addresses, there are a few things you can do to get better results when searching. In some cases you can just type the Unit number ONLY into the address field. However…

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Search by Address

Brad Perry April 15, 2016January 19, 2023 All, Resident Search, Searching

All search fields will only search for information you provide, however it will ignore certain characters such as (Capitalization, Spaces, Commas, and Hyphens) Example: For the best results when searching for an address it is suggested that you only provide…

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