Before sending out a “Hearing Notice” letter, you must first create a Hearing Date in your “Hearing Management” tab. Manually create each Hearing Meeting in SnapHOA whenever you create a Board Meeting in Management App Association Meetings. 1. Navigate to…
SnapHOA Violations – Resident Portal Responses
Any Resident with a Resident Portal account will be able to view their open/closed violation history by logging into their account and selecting the Violations tab. They will be able to see the Type of violation, when it was created,…
SnapHOA Violations – Community Inspection / High-Rise Inspection
Note: This manual will be used in conjunction with the SnapHOA mobile app 1. Navigate to your Association. 2. Select “Inspections”. 3. You can select the ‘Gear’ icon to either view in Map View or List View. Map View is…
SnapHOA Violations – Reports & Analytics
SnapHOA offers a very robust Reports and Analytics system There are 5 different reports that can be generated. Amenity Hearing Types Violation Work Order Amenity Reports 1. Navigate to “Reports” on the left side-bar and select the “Amenity” category. 2.…
SnapHOA Violations – My Queue
Your “My Queue” is where you will find all your Violation Errors, Pending Approval, and Ready to Print (if you are printing onsite). Navigate to “My Queue” on your left side-bar. Violation Errors This will display any ‘Missing Citation’ and…
SnapHOA Violations – Group Actions
Group Actions will allow you to escalate multiple previously sent violation letters to the next letter (flow of order is determined in your Violations – Settings – Letters order settings) 1. Navigate to Violations – Group Actions tab on the…
SnapHOA Violations – Letter Templates
Editing a Letter Template 1. Navigate to your association Settings – Violations – Letters 2. Select the ‘pencil and paper’ symbol to edit an existing letter template 3. Make any changes necessary (Title of letter, Delivery methods) 4. Click “Edit…
SnapHOA Violations – Editing an Existing Violation
Note: This editing method is separate from setting up a Letter Template You can edit an existing violation by navigating to the violation page of any open violation. There are three ways to find a violation. Type in or scroll…
SnapHOA Violations – Creating a Violation: Desktop
Creating a violation can be done in three easy steps: address – type – photo 1. Select the address by doing any of the following: Search in “Inspections” tab ‘List View’ Search in “Inspections” tab ‘Map View’ (not every association…
SnapHOA Violations – Getting Started/Set-Up
Three steps to getting started: 1. Register at https://snaphoa.com/Account/Login with your work email address. Click “Sign In” Click “Register as New User” 2. Email admin jheu@actionlife.com to request your association permissions. 3. Install the SnapHOA app…