Creating a violation can be done in three easy steps: address – type – photo 1. Select the address by doing any of the following: Search in “Inspections” tab ‘List View’ Search in “Inspections” tab ‘Map View’ (not every association…
SnapHOA Violations – Getting Started/Set-Up
Three steps to getting started: 1. Register at https://snaphoa.com/Account/Login with your work email address. Click “Sign In” Click “Register as New User” 2. Email admin jheu@actionlife.com to request your association permissions. 3. Install the SnapHOA app…
SnapHOA Violations – Types: Creating/Editing
You can add/edit new Violation Types by navigating to your Association Settings – Violations – Types Editing an existing type Edit an existing type by selecting the ‘pencil and paper’ symbol. You can then make any changes and select ‘Update”.…
SnapHOA Violations – Introduction & Overview
Please take some time to watch our introductory video on SnapHOA starring Timothy Ma SnapHOA will be used for Violation Inspection, Amenity Inspection, Work Orders, and much more. Key Features: Fully Native Mobile App (iOS and Android) Syncs seamlessly with…
Down Report
In the event that the Management App is unavailable, we encourage that all associations regularly run a Down Report. The Down Report will contain all current Resident Contact Information (Address, Resident Type, Name, Nickname, Phone Number(s), and Email Address(es)), all…
On Call Tab
Below are the steps for updating the On Call tab in the Management App. The On Call tab is utilized by Community Care and the After Hours Service to know how to handle calls/issues that arise after hours or during…
Resident Vaccination Status
Please note that not all team members are able to see and/or update the Vaccination Status or the Report. If you have been asked to view or update this information, the request to do so must be submitted by your…
Vaccination Status
If you would like to update your Covid-19 Vaccination Status, follow the below steps: Access your My Profile page within the Management App (can also be access by clicking on your name in the top right corner and selecting My…
Future Residents
A “Future” owner is someone who we know owns the unit, but Action’s Escrow Department is still going through their process of adding the new Owners into the system. From a hospitality standpoint – typically for on-site associations – it…
Create a new Resident Type
Adding new Resident Type Navigate to your Association’s home page and click Configuration at the bottom of the left navigation pane. Click the New button Resident Classification: Owner Types and Tenant Types are not reliant…